Clear answers to help you move forward.

Alphanumeric Sender IDs (up to 11 characters) are subject to prior verification to ensure compliance with ARCEP regulations and prevent spoofing. Approvals are typically processed within 2 to 4 business hours.

Smsend provides direct and comprehensive coverage across all three national networks: Orange Burkina Faso, Moov Africa, and Telecel Faso, with uniform pricing and no inter-operator surcharges.

A standard SMS in GSM-7 encoding contains up to 160 characters (153 characters per segment for multi-segment messages). Messages containing special unicode characters or emojis (UCS-2) contain up to 70 characters (67 characters per segment).

The public REST / JSON API (/public/v1) and GraphQL API allow sending single messages and bulk batches using API Key authentication (Bearer token), idempotency support (Idempotency-Key), and cryptographically signed webhooks.

Business accounts can choose between Prepaid (instant top-up via Mobile Money or wire transfer) and monthly Postpaid with an invoicing credit line following credit assessment.

In accordance with CIL data protection requirements and ARCEP directives, all marketing campaigns support STOP opt-out keywords and automatically maintain an exclusion suppression list to honor recipient consent.